Product of the Day: MX250 from Zultys Technologies

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Product: MX250Manufacturer: Zultys TechnologiesAddress: 771 Vaqueros Avenue               Sunnyvale, California 94085Telephone: 408-328-0450URL: www.zultys.com
Zultys Offers Linux-based VoIP Platform for SMBs

Zultys Technologies designs and manufactures products that integrate telecommunications and data communications for enterprise networks. The company recently released a Linux-based VoIP platform for SMBs and corporate branch offices. The MX250 is a single box that makes it easy for SMBs and branch offices to provide voice, data, fax, and video communications for their employees. The MX250 is 100% based on open standards and easily integrates with existing networks.

Competing systems that serve small businesses typically reduce the feature set of their enterprise offering so as to be economically feasible for SMBs. Zultys' MX250 includes all the features of Zultys' higher-end system, the MX1200, as well as additional features that meet the specific needs of SMBs.

By using Session Initiation Protocol (SIP), the MX250 can connect with other manufacturers' boxes, a multitude of phones (hard and soft), and other devices. Other standards supported include TAPI, which allows calls to be made with Outlook and other popular CRM products, and VoiceXML. The embedded, real-time Linux operating system ensures that the MX250 is a highly stable and robust product.

For sensitive applications, the MX250 offers advanced security features such as encryption, and fax termination. The encryption uses open standards with 128 bit AES and Diffie-Hellman key exchange, and allows for secure communications within the enterprise and between offices. Fax termination means faxes are routed directly to the recipient without the need for an external fax machine.

User features include presence, chat, instant messaging, and advanced call handling rules that are available through a single GUI interface. Operators use the same interface to monitor the presence of staff, allowing each call to be directed to an appropriate and available person. This feature dramatically boosts productivity and provides swift and professional handling of all incoming calls.

The MX250 comes equipped with all the hardware necessary to support five to 250 users. User and feature upgrades are made through simple software licenses. This ensures productivity is maintained and does not require additional investments in hardware.

Pricing

An MX250 starts at $5,000. A fully configured system for 250 users costs $44,000.

Features and Functions
  • Compatible with any SIP based phone or soft phone

  • Switches and routes voice, data, fax, and video

  • 4 automated attendants

  • 100 hours of voice mail with 12 simultaneous accesses

  • 4 operator groups and 16 ACD groups

  • 2 analog ports for connection to fax machines or speakerphones

  • Internal fax termination and origination

  • Moves, adds, and changes can be done in minutes

  • Call detail reports

  • Instant Messaging and Chat

  • Presence

  • Call handling rules

  • Assignment of multiple devices per user

  • Sharing of a single device for multiple users

  • TAPI integration to Outlook, Goldmine, ACT!, and Maximizer

  • Flexible central dial plan

  • Central address book

  • 16 paging groups

  • Encryption of voice using 128-bit AES

  • Network Integration and Management

  • Scalable from 5 to 250 users

  • Up to 24 analog circuits to connect to PSTN

  • Up to 12 ISDN BRA circuits to connect to PSTN and ISP

  • Up to 4 T1 or E1 circuits to connect to PSTN and ISP

  • Connect to PSTN using combination of analog, ISDN BRA, and T1 or E1

  • 2 lifeline ports that connect to 2 FXO circuits during complete power failure

  • 50 VPN sessions directly support users over the Internet

  • Dual Ethernet ports

  • Automated configuration of phones

  • Expandable in capacity and function without purchasing additional hardware

  • Interoperates with any standards based network infrastructure

  • PPP and Frame Relay

  • Single administration software for voice and data management

  • Administer system from any PC

  • Download client and administration software directly from MX250 using HTTP

  • Tri-color LED for indication of power

  • Tri-color LED for indication of traffic load

  • Tri-color LED for indication of system status

Architecture
  • Two IBM PowerPC industrial microprocessors

  • Real time Linux operating system

  • VoiceXML auto attendant and voice mail

  • Dual hard discs in a RAID configuration

  • Three slots for interface cards

  • Ac or dc power input

  • Removable fan tray

  • Speech Quality and QoS

  • G.711 and G.729 µ-law and A-law

  • Dynamic jitter buffering minimizes latency

  • VLAN tagging and priority marking (IEEE 802.1q and IEEE 802.1p)

  • Differentiated Services (RFC 2474 and RFC 2475)

SIP Features
  • Session Initiation Protocol (RFC 3261)

  • RTP Payload for DTMF digits (RFC 2833)

  • Message Waiting Indication (MWI) for voicemail

  • Attended Transfer

  • Unattended Transfer

  • Negotiation of Codec (RFC 3264)

  • Specific Event Notification (RFC 3265)

  • Delayed SDP (receipt of session description in ACK)

  • Re-INVITE (for call Hold and session updates)

  • Call Forwarding (upon receipt of a 302 Moved Temporarily response)

  • Do Not Disturb (upon receipt of a 603 Decline response, call is routed to voice mail)

  • Internal registrar with database stores up to 8 contacts per user

  • Configurable RTP and SIP port numbers

Physical and Environmental Features
  • Operating temperature: 10°C to 40°C (50°F to 104°F)

  • Storage temperature: 0°C to 50°C (32°F to 122°F)

  • Weight: 8.2 kg (18 lb). Shipping weight 10.5 kg (23 lb)

  • Size: 430 mm (W) x 269 mm (D) x 85 mm (H) (17" x 10" x 3½")

  • Mount: Standard 19" rack from front, mid, or rear; 2 RU (89 mm)

  • Safety: UL 60950, CSA-C22.2, EN 60950:2001

  • EMI: FCC Part 15, ICES-003 class A, CISPR 22, AS/NZS 3548 Class A

  • EMC: CISPR 24 (EN55024:1998), EN61000-4

  • Warranty: one year

For a comprehensive list of features and system requirements, access www.mx250.com or call 408-328-0450.

email: potd@ssc.com

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