Ubuntu Bug Reporting (Again)
So I noticed a few days ago that videos on msnbc.com had stopped working. I’m running Ubuntu 11.04 and Unity. Yes, I know, no flame wars please. At first I hated it, and now I just use it on all of my machines. The icon bar is on the left. Big deal.
On to the topic of this post: Ubuntu’s bug reporting system. The first thing I did was to run to the one laptop in the house that was still running Ubuntu 10.04 UNE. Msnbc videos worked fine there. So I then went over to Ubuntu’s Launchpad to report the bug. I noticed, again, that the folks over at Ubuntu have ensured that only people who really, really want to report a bug will actually do so. Everybody else will be left with the impression that the Ubuntu folks really don't want to know about problems, because they make it very difficult to get to that point in their bug reporting system where you can actually REPORT A BUG!
Only to have it sit there and be ignored for millenia.
For those interested, here’s the bug report. Two days later, at the time of this writing, still unassigned. I confess that I am puzzled at Ubuntu’s continued success at leading in the Linux desktop market, given the horribly unwieldy bug reporting process that they operate. I also wrote about the last bug that I reported. It took writing about that one in Linux Journal to even get it acknowledged and assigned. And six months to get it into the next distribution.
Guess I’ll go back to cnn.com for a while...
|September 2015 Issue of Linux Journal: HOW-TOs||Sep 01, 2015|
|September 2015 Video Preview||Sep 01, 2015|
|Using tshark to Watch and Inspect Network Traffic||Aug 31, 2015|
|Where's That Pesky Hidden Word?||Aug 28, 2015|
|A Project to Guarantee Better Security for Open-Source Projects||Aug 27, 2015|
|Concerning Containers' Connections: on Docker Networking||Aug 26, 2015|
- Using tshark to Watch and Inspect Network Traffic
- September 2015 Issue of Linux Journal: HOW-TOs
- Concerning Containers' Connections: on Docker Networking
- Problems with Ubuntu's Software Center and How Canonical Plans to Fix Them
- Where's That Pesky Hidden Word?
- A Project to Guarantee Better Security for Open-Source Projects
- Firefox Security Exploit Targets Linux Users and Web Developers
- Build a “Virtual SuperComputer” with Process Virtualization
- My Network Go-Bag
- Calling All Linux Nerds!