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Elephant in the LJ room

Aug 23, 2011  By NovemberSierra
 in

The elephant in the room for LJ's FAQ for the move to digital-only is the question:

"I do not wish to (or simply cannot) receive the digital version of LJ. I paid for a product that LJ is now unwilling to provide under the terms of our subscription contract whereby I gives you money, you gives me magazine. Can you refund the balance of my subscription?"

Or perhaps I missed something in the fine print of the subscription contract. If so, it was due to it being so hard to read on the screen! I, myself, have a digital-only subscription because of the cost of postage outside the US and so am unaffected. That said, I feel compelled to shout "ELEPHANT! at LJ."

‹ Interesting article by Doc Searls Subscriber FAQ ›

Venting is fine, but you

Anonymous's picture
Submitted by Anonymous (not verified) on Thu, 08/25/2011 - 07:30.

Venting is fine, but you might try directly contacting customer service.

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