100% disappointed with the decision to go all digital.

I don't have much to say other then I am completely disappointed with the decision to go all digital. Just because we're techheads, doesn't mean we all walk around with friggin ipads or iphones and read pdfs on the crapper.

I will not be renewing my subscription when whatever digital credits I have left with run out.

My only hope is enough subscribers come here and complain for them to reverse their decision, but I doubt that will happen.

Farewell.

Has Anyone Actually Received a Refund?

AndyD's picture

At least 10 weeks has past since I requested a refund, and I still haven't received my money. The following are the email exchanges that I've had with the folks at LJ.

On August 21 I sent the following email to subs@...:

Greetings,

I am very disappointed with your decision to convert to a 100% digital
magazine, apparently with no input from your subscribers. Because of
your decision, I would like to see what options are available to get a
refund for the issues I have not received and to cancel my membership.

My account number is

LJXXXXX

I have paid for _print_ articles through Monday, April 1, _2019_ (yes,
8 more years).

Any information that you can provide would be greatly appreciated.

By September 1, I still hadn't heard anything. I then forwarded the same email to gm@... with this message:

I tried sending the following message to subs@linuxjournal.com and
received no response. I was hoping someone at this address could
help.

That day, I received the following response from gm@...:

I apologize, they should respond within 24 hours to all inquires.

I forwarded your request and asked them to refund you. They will respond back when it is done.

By September 6, I still hadn't hear anything more from subs@.. or gm@..., so I sent the following to gm@...:

Greetings,

Thank you for trying to relay my request to cancel my subscription to
the appropriate recipient; however, I still have not received any sort
of response indicating if/when I should expect to see a refund, or in
what form that refund will take. Any help that you could provide
would be greatly appreciated.

Later that day (September 6), I received a response from subs@... saying my refund should arrive in 4-6 weeks:

Thank you for your email.

Your account has been cancelled and a refund in the amount of 90.97 has been issues back to you in the form of a check.

Please allow 4-6 weeks for the check to arrive.

Thank You,
Desiree
Email Support

On September 7, I also received the following response from gm@..., again, saying my refund should arrive in 4-6 weeks:

I double checked and this was refunded and a check should arrive in 4-6 weeks for $90.97. We were not able to charge the CC back as it was outside of the time frame for the PCI compliance rules.

On November 2 (nearly 8 weeks later), I send the following message to gm@...:

Thanks again for you help. Unfortunately, it has now been 8 weeks and
I still haven't received a refund. Do you have any suggestions?

On Friday, November 4 I received the following response from gm@...:

I will get Exact information out of accounting for you. I should
have answer on Monday.

I never heard anything more about it. Finally, on November 14 I sent the following message to gm@...:

Last I [heard], you had planned to get back to me on Monday, November 7.
It has now been almost 10 weeks since I was told I should receive a
refund in 4-6 weeks, and I haven't received a refund (nor I have I
been receiving the magazine). Apparently someone somewhere knows I
should be getting my money back, but no one has actually sent it to
me. I'd really like my money back.

I have yet to receive any sort of response to this message.

Has anyone successfully received a refund for the remainder of their subscription? If so, with whom did you get in touch with? Do you have some way of getting in contact with that person?

Reconsider or die...

S-G Bergh's picture

I apologize, if the subject is offending. That is certainly not my intention. It is just the sad conclusion I draw after thinking this through.

Who is doing the math here? We all understand that printed mags cost extra. I also think that most of us understand that offering 100 issues for $100 is just not viable. There is NO WAY anyone can produce a printed mag with high quality content, like LJ, for $1 per issue!

Most of the comments here are from subscribers in the U.S. I live in Sweden, and did not have the luxury of subscribing to a sane price. Instead I enjoyed strolling to my local news stand every month and pay the equivalent of $12 for the hard copy of LJ. And now I miss it. A lot! You might think that I am just an occasional reader, but my monthly rite goes several years back, and I have not overlooked a single issue since 2001.

I will not comment on the superiority of printed editions. The oceans of earlier posts on the subject should have clarified that by now. Instead, my thoughts focus on the economics, since that is obviously what this is all about. I understand that $12 probably sounds expensive to US readers. However, about a year ago the price dropped from about $16. Of cause I was happy about that, but had not complained if the price had been raised instead of lowered. When I look around in the news stand, that is no more expensive than anything of the average crap mags on the shelf. Rather close to average. Of cause, a large part of those prices go down the delivery chain.

There are two ways to finance a business. Sell something cheap to the masses or charge a bit more and focus on more committed customers. To me, LJ was never meant for the masses. In order to survive in that world it will have to transform into something ordinary that pleases the masses, and we do not it to that. Do we? At least I know that I want a high quality printed mag on my favorite OS and its ecosystem, and I am ready to pay for it. In order to make it on its new path, LJ will need to keep its committed readers, not abandon them.

So here I stand at the crossroad and see LJ stumble on the path to the _assumed_ masses feeling sad.
Sad, because I cannot find a competitive substitute.
Sad, because I doubt that LJ will ever make it on its new path.
Sad, because a poor business decision will mean the end for LJ (at least as I know it and want it).

Hopefully, someone will reconsider this fateful decision before it is too late.

Thanks everyone the great times I have had with LJ. I will be watching my local news stand for the return of Linux Journal. Until then, Take Care!

re: Reconsider or die...

lbmoore's picture

most of us understand that offering 100 issues for $100 is just not viable

Well, I was going to renew for 2 years as I usually did, but LJ offered the 100 for 100 deal. I didn't threaten or cajole them into making me the offer.

However, whether I renewed for two years at $y per issue or 10 years at $1 per issue is not the issue. What is at issue, at least for me, is that I purchased one good (paper magazine) and received another (downloadable version). That is a poor thing to do to your customers. There are a number of ways of handling such a thing.

I gave it a go, and I did not read the issues I downloaded.

I'm not going to pay for a product that I didn't order and don't use. I'm sorry, but the LJ rendered itself unusable to me and that was their choice not mine.

Re: Reconsider or die...

S-G Bergh's picture

I didn't threaten or cajole them into making me the offer.

Exactly my point. I don't blame anyone for accepting such an offer. I would have done the same, if I had had the opportunity. What I question is how the ones designing the offer were thinking. To me it seems like going 100% digital was not the first poor business decision made by LJ. It was just yet another one...

so you don't have a printer either?

markdean's picture

amazing...the same magazine as before, just with more options than before. File > print and you have your print issue again. I'm failing to see the difference. To me, what I'm paying for is _content_, not whether it's a paper magazine or digital.

Feel cheated ..

Sanjay Rao's picture

I feel cheated by LJ. If I want online information, I can get it by just googling right? Why do I need to pay for that. I paid for a hard copy that I can use anywhere like riding on a metro or waiting in a salon etc .. I am definitely not going to renew my subscription.

You don't have a printer??

markdean's picture

Just print the dang thing out, and like magic, you can read it on the metro or while waiting in your salon. In fact, it's better since you can choose to to print just the articles and not the adverts.

Print

Lonnie McManners's picture

Some of you say just print it yourself. Id love to sell you guys gasoline fumes for the first sale then you can come back and i'll tell you where to drill for the gas.

exactly

Anonymous's picture

How about YOU print it out and mail it to me Mr. Big Spender. Printing on an ink jet ain't cheap.

ink jet?

markdean's picture

Wow, I haven't used inkjet in years. black and white laser printers are about $100 and cost pennies per page. color lasers are about $200 to $300 (i.e. Costco has a color laser for sale for $189) on mine, I get about 5000 pages before I have to replace the cartridges. I print mostly black and white, especially magazine articles so there's little cost per page.

It's not about being a big spender. I'm actually quite thrifty, which is why I went with laser printers in the first place.

To me, using inkjets are a huge waste of money and if you are using one to print a magazine or anything, you are paying too much for your printing for sure.

Anyways, I don't do a lot of printing anymore since going mostly digital. I'm only saying that the option is there, the way everyone is whining and moaning you'd think that it would be impossible to ever have a physical copy of the magazine.

Also, don't you think that the content is worth what you are paying, even if it is only available in digital form?

I do and I'm glad I became a subscriber again.

I'd love to send you a printed, complimentary copy fresh from my laser printer, but alas, you decided to stay anonymous...

cool. maybe you can buy me a

Anonymous's picture

cool. maybe you can buy me a new printer too, Mr. Big.

Cancelled my subscription, will get the refund.

lbmoore's picture

It made me quite sad to say goodbye. I had not subscribed from day one, but I had subscribed for over 10 years. I had recently signed up for the 10 years for $100 deal. I feel cheated. I subscribed to a paper journal because that is my favorite way to read one. It felt like a bait and switch at the time. I was determined to give it a shot. I downloaded the first two, and didn't read either one. When I got the exciting (NOT) news of November's issue being available, I decided I was wasting my money. I called this morning and cancelled. The way this was done sucked.

bye

There was a guy some time ago

Anonymous Coward's picture

There was a guy some time ago that wanted to cross a desert by camel. As he knew he would not be able to carry provisions enough for the travel, he hired a guy to get water and food supplies and met him at an intermediate point of the trip. This way he could start traveling with a bag with some provisions and, when they were over, find the other guy in the middle of the desert, get new supplies and resume the journey.

He paid 500 $ for this service.

He started the journey through the desert. When his supplies where over, he found the hired guy in the place accorded, but he had no food, no water.

'I didn't bring water or food because they were expensive, but I have managed to bring 500$ in porn magazines!'

So, the deal is mathematically correct: you put 500$ of money and get 500$ in goods. The problem is that porn is worth nothing when you are in the middle of the nowhere with no food or water. In other words, the traveler paid 500$ and got something that does not worth the payed amount, even when the market says so.

I don't know about you, but I would shot the dealer dead.

Now, let's make some numbers:

The market price per printed issue was (in my case): 5.79$
The market price per digital issue is: 2.5 $ (more or less)

The problem is that what things are not worth what the label says they are worth. They are worth what people wants to pay for it. In my case:

The real value of the printed issue was: 6.5$
The real value of the digital issue is: 0$

Why? Because I have no use for the digital version. I am not going to start the discussion about digital vs printed, as they are a matter of opinion. The fact is that I paid almost 70$ for 12 issues, thinking I was putting 70$ in order to get 78 (perceived) dollars in goods. I only got a printed issue, and the rest of my subscription has been converted and adapted to the digital version as the label price dictates. In LJ's opinion, I have been compensated, as I paid 70$ and I will get 70$ in goods. In my opinion, I have paid 70$ and got only 6.5$ of goods back. The "compensation" is as useful for me as the porn magazines offered in the middle of the desert.

I have already sent my refunding request.

I understand the reasons to drop the printed edition, but I hope you understand too that, if LJ no longer offers what I want, our deal is broken and I will not be making business with them anytime soon.

Reads ok on iPad though.

dandeljx's picture

I have complained bitterly in this thread. I finally got an iPad (yesterday) and I have now read the epub digital issues. Yes, they look just like the print edition did. Ads, colors, and all. Even the iPad has (barely visible) pixels so while it's not quite as nice as print it is good, and expanding the text with the two-finger gesture eliminates any remaining issues (in code samples for example). I'm still sad the print edition is gone, but I found reading a couple issues on iPad quite acceptable.

I'll never read the mag. on my 24inch monitor though. Horrible there.
But quite acceptable on iPad.

Doc S, how about shipping us all an iPad? No? Ah well...

ebooks/emags vs. print

markdean's picture

Over the last couple of years, I've been gradually going digital as much as I can. Visually, I don't have a problem reading books and magazines on my laptop. I have a nook, and just love it (especially after rooting it). I used to always carry a couple of books and magazines for the commute or as reference. Now I can carry gigs worth of both books and magazines. And, since I carry vendor docs and all my normal reference books in addition to magazines, I find that I don't have to wade through pages of google results to find an answer.

I thoroughly support and am glad Linux Journal has gone all digital.

You went with an iPad? Wow, my condolences.

Dear Linux Journal: RIP

sglanger's picture

It is ironic (but as I think about it probably logical – more on this later) that on about the second anniversary of the disappearance of Marcel Gagne (Sept 2009 was his final column), we have now the disappearance of the print edition of Linux Journal.

In his Sept 2011 column, “Off the Press: Why all digital is more liberating then some digital and some print”, Doc Searls does a piece of self-rationalizing propaganda that would make Steve Balmer and Joseph Goebbels smile. He may as well have said, “Linuxers of the world unite and throw off the tyranny of choice.”

I have gone back to the July and August issues, and can find no clue that this event was going to occur. The only mention of it was apparently in an email that I never saw:
http://news.slashdot.org/story/11/08/19/2242205/linux-journal-goes-surpr...

In a similar manner, not a drop of ink was spilt on the explanation of why the second longest running columnist (after Reuven Lerner) was purged without a trace. I wrote a letter to the editor then, which was ignored. Nor can I believe I was the only one of the subscribers who attempted it – they were similarly censored. The similar timing of these events leads me to conclude that the LJ board meeting must be in August, and the resulting votes are enacted immediately without any attempt to engage the mere peasants that make up the subscriber base.

That the flagship magazine of open source software should exemplify the ultimate in closed door decisions which are then “shared” with the customer base – after the fact – is an ironic, abominable treachery of the “openness wave” that this magazine has ridden – and supposedly represents.

I have been an LJ subscriber since Phil Hughes ran it from SSC, and I saw him and Carlie in the halls of UW-Seattle. But it cannot long survive the duplicitous stance that it has adopted. LJ has peaked, and is in a decaying orbit to oblivion. The sad fact is, I will ride it all the way down because the columnists are that good. But they, and we subscribers, deserve better. For shame.

Unreadable

dandeljx's picture

I finally downloaded issue 210 (after letting the lj email sit
in my inbox for a week). It is unreadable on my system monitor. It uses fonts with
narrow blackness and such looks, well, like letters made of little dots.
Zooming in does not help, it just makes for bigger letter made of little dots.

I'm reading it with okular, by the way.

It's possible that if all the fonts were revisited and bolder ones used
it might be readable, I cannot say for sure. But it's impossible to
read on my system monitor. Makes me tired just to think about it as I type
this note (and the font in the web box is pretty thin and awful to read too).

It's also really difficult (and expensive) to get a monitor with decent
dot pitch. My Nvidia 9500 has a DisplayPort on the card might just
work to better dot pitches (hdmi won't work
unless you have multiple hdmi ports work together and
what are the chances that could actually work
on available hardware?). The only monitor I could even find
on the web with lots of dots (and 24+ inches) was for Apple.
Basically I have not found anything at any price point that I could possibly buy...

Only the iphones have really good screens this way. Yikes.

Adios Amigos

Alvaro Jimenez's picture

This is sad, its been more than a week since I got an email with the Digital version of LJ and it's still there in my desktop, unread.

Someone made a huge mistake here!

I feel like requesting a refund because I paid for a printed magazine! (is this actually legal?) but at the same time I value LJ and I just don't want it to end.

I won't request a refund but there will be no renew of subscription.

AJ

Late to the party

lbmoore's picture

I was wondering where the hell my LJ was and as I'm going through a spam mbox I found the "HI we are going digital" email. Nice. I did the 100 issues for $100 deal so I guess I can clamor for a refund or try to read LJ online. I work many hours a day looking at a monitor I can say that the last thing I want is a reason to spend even more time at the monitor.

Color me saddened and angered.

Oh nice. Double post.

Trent's picture

Oh nice. Double post. *facepalm*

I just discovered this a

Trent's picture

I just discovered this a couple of days ago. I was wondering where my magazines were (the last one I received was the August issue!), so I logged into my little-used email account with which I managed my LJ subscription, only to find that August was the last issue I'd ever get.

A fine how do you do. :(

A 2-column publication in PDF format, scrolling up and down on my laptop screen? No thanks. The only way I could read that is to print it out, and there's no way I'm wasting that kind of ink every month, especially since I paid in advance for a nice, physical, full-color print copy of LJ.

So I canceled.

I'm mad that it took logging into that email account to find out about this. They should have let us know via a snail-mail letter, well in advance of the final issue. Just emailing us about it in August, well, that's just rude.

This should have gone out to us, in my physical mailbox, in writing, no later than June, maybe even earlier. I would have been disappointed still, and yes, I would still have canceled (I have no use for LJ in digital format). But at least I would have known without going a couple of months without receiving my magazines first. >:-(

I just discovered this a

Trent's picture

I just discovered this a couple of days ago. I was wondering where my magazines were (the last one I received was the August issue!), so I logged into my little-used email account with which I managed my LJ subscription, only to find that August was the last issue I'd ever get.

A fine how do you do. :(

A 2-column publication in PDF format, scrolling up and down on my laptop screen? No thanks. The only way I could read that is to print it out, and there's no way I'm wasting that kind of ink every month, especially since I paid in advance for a nice, physical, full-color print copy of LJ.

So I canceled.

I'm mad that it took logging into that email account to find out about this. They should have let us know via a snail-mail letter, well in advance of the final issue. Just emailing us about it in August, well, that's just rude.

This should have gone out to us, in my physical mailbox, in writing, no later than June, maybe even earlier. I would have been disappointed still, and yes, I would still have canceled (I have no use for LJ in digital format). But at least I would have known without going a couple of months without receiving my magazines first. >:-(

Print on demand services?

Chris Davies's picture

Carlie,

I read in various earlier responses that the maths related to printing leads to a somewhat high $100+/year subscription fee. Have you considered making LJ available through one of the Print on Demand services?

I haven't priced it up myself (yet), but if you could get a deal with them for, say, a monochrome run with a probable minimum of X hundred prints, perhaps the economics might become more realistic. I see a number of US folks in these comments suggesting they'd pay more. (I also saw several indicate they had accepted an offer of $100 for one hundred issues!?) Us non-US folks are "used" to paying, what, $6/issue, much of which I suspect was eaten up by shipping costs.

Just a small thought.
Chris

Connecting accounts

mkapfer's picture

I don't need to rehash the disappointment of other posters. My main issue is I don't have internet access where I work so having the magazine available at work is now gone unless I move it to some e-reader.

I am going to try this to see how well it works. My concern is I now have a Linux Journal web site account and a Linux Journal digital subscription and they are not tied together. So I need to keep a copy of a physical magazine so I can maintain my account number and remember that password. It would be nice if the digital subscription were tied into the web site more directly and tied to my other account. sigh I do find the digital format more limiting but I am hoping I become more used to it.

Not cool.

sanine's picture

I subscribed to Linux Journal around a year ago and it was like a breath of fresh air. The email informing me that I will no longer receive those wonderful ink-covered pages was like someone putting my computer in the incinerator and funneling those fumes directly into my nostrils.

Not cool.

I'm not even going to look at the digital copies. This account will simply stagnate.

Goodbye.

Send me my refund

dryfire's picture

I paid for a printed magazine. Please refund me the balance on the account.

Jim

All digital ? subscribe...

Myleftoe's picture

I dont have an ipad or smartphone, and i would not bother reading something on a smartphone any way. I guess there is no point with subscribing. There are enough linux publication out there that are still using print to sustain my interest. I think your outfit would be better off giving the subscribers a choice.

At least...

John Willis's picture

This is what free markets are about. I don't like electronic magazines or books, won't switch to them, and will demand a refund for my subscription, even if it only has one issue left in it.

Hopefully, the loss of subscribers due to this change, as well as the demands for refunds, will force LJ to close its doors--forever. That would be poetic justice.

Going digital

Anonymous's picture

Another freedom taken away from us. Here's all the things that you can't do with a digital copy of a magazine;

Can't easily take it fishing with you.
Can't take it to the beach.
Can't take it to the bathroom.
Can't mark it up for future reference.
Can't flip back and forth easily.
Can't dog ear a page.
Can't easily find an article in your archive without opening each file.
Can't keep it open to a certain page for extended periods of time.
Can't easily read it on a phone.
Can't make notes in the border.

I hate reading books or magazines on a computer or other electronic device. It's awkward, unnatural, and hard on the eyes, especially for older folk...like me.

Not true

markdean's picture

If you simply do a File > Print, you can:

easily take it fishing with you.
take it to the beach.
take it to the bathroom.
mark it up for future reference.
flip back and forth easily.
dog ear a page.
easily find an article in your archive without opening each file.
keep it open to a certain page for extended periods of time.
make notes in the border.

I'll also say that with my nook I can:

easily take it fishing with me.
take it to the beach.
take it to the bathroom.
flip back and forth easily.
easily find an article in your archive without opening each file.
easily read it on a phone.

On my laptop I can:

mark it up for future reference.
flip back and forth easily.
easily find an article in your archive without opening each file.
keep it open to a certain page for extended periods of time.
easily read it on a phone.
make notes in the border.

So, having it as a digital publication plus a simple printer gives you more flexibility and yes, more freedom and value than a print magazine alone will.

That is the sound of inevitability

Branco's picture

I'm sorry and stuff.

I like paper magazines. They smell of freedom.

But I won't lie, I live in Europe and there's no way I'd have renewed the subscription at an increased price.

Still, it's like going to a (pre-paid) restaurant and the waiter goes like:
"We changed your order to vegan dishes because meat now costs too much."

:(

I read Linux User & Developer

Beth's picture

I read Linux User & Developer (by imagine publishing) and think that's much better anyway!

bad news

Joe225's picture

Well I'm on my third issue of LJ and now no more print??!!! I didn't see that coming. I found out about LJ while searching for a solution to a problem. Someone posted an article online and it addressed what I was dealing with exactly. I thought I had finally found a magazine worth subscribing to. LJ is the only magazine I subscribe to. I do not want a digital version, that's what Google is for. If I wanted digital I would have asked for it.

http://www.brainofshawn.com/2011/08/19/linux-journal-it-bytes-to-go-to-b...

"The print magazine industry is dying, and either we adapt, or we just become a nostalgic part of history. We don’t want to move to a digital only platform, we must do so, or just pack up our toys and go home."

That makes no sense whatsoever. I don't keep up with the print industry but all I see is a fad to "go digital". My brother in law works at a paper plant, it's business as usual for them. Furthermore since when has Linux been about adapting or succumbing to society. What if it gets too hard to write code, are we going to give in and switch to Windows?? I hope not.

Print is as old as history. It aint broke so don't fix it.

Subscription

Lonnie McManners's picture

Will not renew! Dont even waste my time by asking.

Paper Magazine

skarg's picture

I am saddened in your decision to go digital only. I currently read the magazine, usually for several minutes each morning, during the course of a month. I then pass on the used copy to my friends or family to get them interested in Linux. I can't do that anymore. I don't have an e-reader so I won't be able to view it there. I do have an Android phone, but reading PDFs on the phone has been sucky due to small fonts and columns. Maybe an app would help - but nothing like that was offered.

Perhaps you should offer your subscribers a deal for an inexpensive e-reader (i.e. Kindle) that can automatically acquire the magazine each month? Or at least a suggestion for one that you know works to do it.

I did read the digital version - in one sitting - on my laptop. Now I have to wait a whole month for the next edition, and I'm not supposed to pass the old one along to a friend or future Linux convert.

I am not canceling my subscription, however. I enjoy most of the articles and columns, and I like the idea of supporting your cause. Good luck, Charlie!

All digital is a bad idea

Matthew Koundakjian's picture

I haven't read the preceding posts, so I apologize if commenting is now rude.

I'm on the fence whether I will renew or not. I've subscribed for years and really enjoyed the print magazine. I rarely was able to read it cover to cover as much as I'd like to, but I always gleaned something useful and enjoyed having it. I could flip through it and get something useful or valuable out of it. I could roll it up and stuff it into my back pocket and go somewhere, loan it, tear pages out, leave it on my carseat without worrying about it going missing and having a broken window, etc.

And, I definitely liked to get my eyes off a screen and onto a printed page.

I also enjoyed seeing it on the newsstand. Which, is where I think it's LJ is going to suffer the most. Who, who is not already a reader of LJ, is going to know about the digital publication? How will they find out? Banner ads?

I've tried reading magazines on the screen. It always seems like fuzzy text and zooming or panning. Never liked the experience. Always sucks in some small or large way in comparison to paper.

Even if the print went to quarterly or something, that'd be fine.

I'm not sure which way I'll lean in giving LJ my money but I'm hard over to the "this sucks" side.

So long, farewell

PeterF's picture

Like many others here I prefer a printed version of LJ and I will not renew my (forced extended digital) subscription when it expires. I have printed copies since #54 (October 1997) and it is sad indeed that #208 (August 2011) will be the last one.

Reading .PDFs from a screen is not the same as reading a printed magazine as numerous comments already indicated. I already read enough from screens as it is. Furthermore, PDF is really a Bad Idea [tm] if it is not used as a means to become a hardcopy eventually; if it has to be digital, bare bones HTML would have been a far better choice (especially without CSS). And no, I will not be printing PDFs because either the ink washes away when the hardcopy gets wet or the toner from the laserprinter will eventually make all pages stick together.

As a matter of fact: I'm not even sure if I will be reading the digital issues or even can be bothered to download [*] them.

In short: it was fun while it lasted and it is sad to see you go.

Good luck and good bye.

--Peter

[*] How is sending an e-mail message with a URL the same as 'we will send you the PDF edition every month'?

Okay... I'm willing to give it a shot.

tomwitt's picture

So I've had a chance to adjust to the news.

I have to admit that I ~loved~ getting the print version and looking forward to blocking out a couple of hours of quality time to read Linux Journal cover-to-cover. (Sadly, it's one of the only things that I would allow take up that much time; I will miss that.)

At the same time, I'm realizing that I would prefer to read a digital book over a printed book. My color nook makes it easy. I'm glad to hear that you're doing an epub version of Linux Journal.

PLEASE make it not suck. If you make the epub version work for me and my I-like-to-jump-around-the-magazine-while-doing-15-different-things way of reading your magazine, I'll continue my subscription.

Here's a cautious thumbs up on the new venture.

-- Tom W

Dissapointed in this decision

brommerrj's picture

Definately dissapointed in this decision. If I renew my subscription there had better be a significant reduction in monthly cost.

I don't want to buy another device..

Bill O's picture

The experience of reading the Linux Journal on my laptop leaves much to be desired. I really don't want to buy an iPad, some sort of Android tablet or Kindle/Nook. The bottom line is, I will be one looking for a refund of my subscription.

Sad not disappointed

Robin's picture

I do not have an ereader, iPad or tablet so the experience of an all digital Linux Journal will be lost on me. I spend most of my waking hours looking at some form of a computer screen so reading Linux Journal was a break for me. Unfortunately after 3 years I will most likely not renew after my credits run out.

So sad... So sad....

bbrownkzo's picture

I, like many of the posts that I have read, am not happy with this decision to go to a completely electronic version of Linux Journal. Even though I work with computers and networks for a living, I guess that I am a throw back when it comes to the use of electronics in my personal life. I do not have an elecronic reader, nor do I really want one. I have an old desktop computer that runs Linux that I occasionally use for e-mail and banking. My cell phone is an old Motorola that only sends and receives phone calls. I can hear most of you now, how does the "old boy" exist without text messaging and being continually connected. I do very well, thank you. Believe it or not, I even have time to stop, smell the roses, enjoy the smell, and even smell them again if I so desire.

I understand the reason for going to an electronic version and it is purely economics. Am I wrong here? The problem that I have with this decision is that I was given no warning that this was coming. Nor was I given the choice if I even wanted an electronic version. It was "BAM!", here you go, now you get to have your old paper magazine taken away and given something that is truly inconvenient and going to be a real pain in my backend to use. I guess that I will have to fire up the old printer and print out the magazine so I can take it with me, whether that is the perverbial "john" or just out to the back yard to enjoy a little fresh air and sunshine with my magazine.

Again, I am very sad that one of the few magazines for which I have a subscribtion has now disappeared from the newsstands. Farewell old friend.........

Sad, not disappointed.

Pedro M. S. Oliveira's picture

Hello LJ readers, LJ workers,

Many of you say that you are disappointed but in the end the common feeling, at least in my opinion, is sadness.
I'm also a subscriber for years, I live in Portugal so the mags take a bit longer to get here so I also subscribed the pdf version, usually I would do a fast read on pdf and them read the paper version paying attention.
In the end it's sad the that the mag will go on digital format only, but on the other end old school is old and times are changing, would I pay 100USD (nowadays it costs about 75USD if I'm not wrong) for the paper version, yes I would but I can understand it can be hard for many. In the end I like the articles and I like the way they are presented, I can google for Linux stuff everyday but sometimes I also like to have the "luxury" to have some1 present me the info i like on what matters to me in a precise, concise and formated way.
I'll keep my subscription and I don't plan to cancel it unless the quality on the articles decreases, if this happens then I'll be disappointed.

One short advice, get a native app or format for Android (tablets and phones) fast as pdf reading on the tablet sucks.

Good look for you LJ

Native Android and iOS apps

Webmistress's picture

Native Android and iOS apps are on the way. An .epub version is also in the works for e-readers.

Katherine Druckman is webmistress at LinuxJournal.com. You might find her on Twitter or at the Southwest Drupal Summit

The silence is deafening :-(

rinux's picture

I do not know if anyone has received any kind of response, but it seems that the staff is absent :-( Shawn claims that our expectations were high, see the post sync with the official (August 19) on his blog : http://www.brainofshawn.com/2011/08/19/linux-journal-it-bytes-to-go-to-b... . I still do not understand! Ok, inevitable, let's move to digital, but do a mea culpa: this is the worst 'switch-off' to the digital I attended!

We were alone, with a position non sustainable ... There are no gadgets, subscription extensions, refunds and so on, even someone you send to hell in private :-)

Welcome to era 2.0 !!!

73,
Arturo.

--
There are 10 kinds of people in the world — those who understand trinary, those who don't understand trinary and those who mistake it for binary.

While I can't speak for

Anonymous's picture

While I can't speak for anyone else, I can certainly say that Shawn doesn't understand my position on the matter. I understand why LJ has decided to go digital. I just simply have no desire to read a soft copy of a magazine. My problem isn't that they've made the decision, it's how they handled it. If I had gotten an email stating that as of my next renewal, my only choice for delivery would be a soft copy, I would have been disappointed, but not upset. On the contrary, however, I got the same email everyone else did saying that the most recent copy that I had just recycled was to be my last. Instead of preparing their subscribers for a transition in the future, they dropped a dog fart and walked away. That's not cool, guys.

And then, reading this article (http://www.brainofshawn.com/2011/08/19/linux-journal-it-bytes-to-go-to-b...), Shawn Powers says he knew it was coming for a while now. Really? Yet the people who put out the magazine didn't see fit to inform their readers of the already-made decision? That's what I find upsetting, not the fact that it was done, the way it was handled... with little regard for their audience.

I am officially a former-subscriber now. I requested, and received confirmation, that my subscription has been cancelled and that I'll receive a small refund in 6-8 weeks.

Goodbye, LJ.

Quick question

Anonymous's picture

What e-mail did you use to ask for a refund? I have attempted to get my refund from subs@linuxjournal.com .

Something in Shawn's blog

Webmistress's picture

Something in Shawn's blog post has been widely misinterpreted. When he wrote that the transition is something he's "known was coming for a while now." He was not describing any actual plans for Linux Journal to go digital. I believe he meant his own feelings about industry-wide trends. Lots of magazines stop printing, and I am sure he thought for some time that it might eventually happen to us. I can understand why it is easily misinterpreted though.

Katherine Druckman is webmistress at LinuxJournal.com. You might find her on Twitter or at the Southwest Drupal Summit

We're not naive

NixSince85's picture

Katherine, I understand the clarification you're making about Shawn's statement--I totally get how he could've meant he knew, like in a gut feeling, that this change was inevitable, not that he KNEW the change was coming.

However, it's kind of silly to think that we're so naive we don't realize LJ knew about this for quite some time before it actually happened! Decisions of this type are not made on the spur of the moment, they evolve over time as TPTB debate the pros and cons, weigh the financial aspects and do the math, wonder how their investors/customers/employees will react if a huge change is made, and so on. So please don't try to convince us that one morning LJ woke up and, out of the blue!, said, "Gee, let's switch to 100% digital--TODAY!" You know and I know it couldn't have happened that way.

I agree, there "surprise"

J-rad's picture

I agree, there "surprise" part style was probably not the best way to handle it.

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