Microsoft Acts Like the Government

It's spooky how much the Microsoft spokespeople sound like they're with the government. Microsoft's Kevin Turner was asked recently if he was concerned about the negative effects of Windows Vista Service Pack 1 on its users. We are "not at all worried", he replied. Whew, thanks for feeling your customers' pain, dude! It's just like how President Bush came out recently saying there is no recession looming on the horizon. Wake up, dude!

Clearly there is something about being in a position of perceived dominant power that corrupts how an organization perceives reality. Such a situation makes stepping out of a 'perception control' oriented worldview difficult. "Nothing is every really our fault" is the main thrust of all public communications. True, some of the problem lies with us nagging journalist who are trying to get the public to see that the emperors have no clothes.

Regardless, wouldn't it be refreshing if organizations not only spoke the honest truth but took full responsibility for its actions? Rather than revel in spin, why can't Microsoft come out and just say "We're sorry, folks. We know that our actions are affecting you, and it's unacceptable to us, too. Here is exactly what we broke. Here is how we'll fix it. We'll make extra resources available to help our customers get through this without problems."

Now how hard was that?

______________________

James Gray is Products Editor for Linux Journal

Webinar
One Click, Universal Protection: Implementing Centralized Security Policies on Linux Systems

As Linux continues to play an ever increasing role in corporate data centers and institutions, ensuring the integrity and protection of these systems must be a priority. With 60% of the world's websites and an increasing share of organization's mission-critical workloads running on Linux, failing to stop malware and other advanced threats on Linux can increasingly impact an organization's reputation and bottom line.

Learn More

Sponsored by Bit9

Webinar
Linux Backup and Recovery Webinar

Most companies incorporate backup procedures for critical data, which can be restored quickly if a loss occurs. However, fewer companies are prepared for catastrophic system failures, in which they lose all data, the entire operating system, applications, settings, patches and more, reducing their system(s) to “bare metal.” After all, before data can be restored to a system, there must be a system to restore it to.

In this one hour webinar, learn how to enhance your existing backup strategies for better disaster recovery preparedness using Storix System Backup Administrator (SBAdmin), a highly flexible bare-metal recovery solution for UNIX and Linux systems.

Learn More

Sponsored by Storix