New Products

The KiBS CRM is a Web-enabled, SaaS-based CRM module for small- and medium-sized businesses, offering “integrated sales, marketing, customer service and support” together in one package. It is the first application in the Kyliptix Integrated Business Suite (KiBS), which is targeted at small- and mid-sized businesses. Kyliptix claims that KiBS “is capable of integrating with existing front- and back-office applications”, meaning that customers are “no longer forced to engage a system integrator to create problematic patch code to ensure interoperability and communication between the multiple software applications”. By working with existing data rather than replicating or porting data to other locations, says Kyliptix, “KiBS eliminates compatibility issues and errors stemming from improper synchronizations”. KiBS is built upon a LAMP platform and utilizes an Ajax methodology. Additional modules are forthcoming, according to the company.

www.kyliptix.com

Getting your TV fix delivered to you via IP is becoming ever more common, and one way to understand that universe better is with Joseph Weber and Tom Newberry's new book, IPTV Crash Course. This work is an “accessible overview” of IPTV—that is, the convergence of the Internet and digital video technology. Its mission is to “explain the fundamentals of IPTV”, as well as “how the business models of service carriers will change” due to the utilization of new technologies. Although much of the tech stuff will be familiar to most of us, the societal and economic impacts that are covered here are likely to tickle both the suit and the geek alike.

books.mcgraw-hill.com

AML has graced this page numerous times with its offerings, and this time around it has a new data-capture device, the M5900, which aims to “supply big-business functionality at a small-business price”. AML's target customer is one needing “high performance for everyday, all-day data collection applications, including inventory control, factory-floor management, price verification, shipping/receiving, asset tracking” and so on. Feature-wise, one will find 32MB RAM/16MB Flash ROM memory (with 10MB of user-available non-volatile memory), a 200MHz ARM9 processor, a rechargeable lithium-ion battery (plus backup), backlit LCD display, a 55-key keypad and an SQLite database engine—with an embedded Linux OS running the show, of course. Other options include industrial or general-purpose configurations, as well as four different laser choices.

www.amltd.com