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Red Hat Enterprise Linux 3, MontaVista DevRocket Development Environment and more.
Global Navigator 5.0

Global Navigator 5.0, from NEC, is a monitoring solution for tracking call activity and agent performance across single or mulitple contact centers. Global Navigator provides enterprise-wide call center management, as well as added control on a single or multisite network level. The application uses Infocast, real-time information delivery software that sends contact center statistics to a small window at the agent's workstation. New for version 5.0 is the migration of Global Navigator to Linux from SCO UNIX and the use of MySQL as the database management system.

NEC America, Inc., 6555 North State Highway 161, Irving, Texas 75039, 800-338-9549, www.cng.nec.com/cng.

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White Paper
Linux Management with Red Hat Satellite: Measuring Business Impact and ROI

Linux has become a key foundation for supporting today's rapidly growing IT environments. Linux is being used to deploy business applications and databases, trading on its reputation as a low-cost operating environment. For many IT organizations, Linux is a mainstay for deploying Web servers and has evolved from handling basic file, print, and utility workloads to running mission-critical applications and databases, physically, virtually, and in the cloud. As Linux grows in importance in terms of value to the business, managing Linux environments to high standards of service quality — availability, security, and performance — becomes an essential requirement for business success.

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Sponsored by Red Hat

White Paper
Private PaaS for the Agile Enterprise

If you already use virtualized infrastructure, you are well on your way to leveraging the power of the cloud. Virtualization offers the promise of limitless resources, but how do you manage that scalability when your DevOps team doesn’t scale? In today’s hypercompetitive markets, fast results can make a difference between leading the pack vs. obsolescence. Organizations need more benefits from cloud computing than just raw resources. They need agility, flexibility, convenience, ROI, and control.

Stackato private Platform-as-a-Service technology from ActiveState extends your private cloud infrastructure by creating a private PaaS to provide on-demand availability, flexibility, control, and ultimately, faster time-to-market for your enterprise.

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Sponsored by ActiveState