Dot Compost and the Danger to Your Privacy
August 23rd, 2002 by Dave Sifry in
I've been prowling eBay lately. Lots of good deals can be had these days, especially in used computer equipment. As the dot coms die, their assets may be sold by their secured creditors (banks, leasing companies and sometimes investors). That means lots of slightly used computers end up on their hands, but they are not in the hardware business. So they use liquidators to sell the machines quickly to recoup some of their investment dollars.
These machines were used previously as everything from web servers to mail servers, intranet servers to desktops. On any given day, hundreds of computers and used hard disks are on sale on eBay from these liquidation firms. I recently bought two computers this way, and the savings was immense; I paid about 25% of the price I would have paid if I bought them new.
But this story isn't about the great deals to be had on eBay. Instead, it's about the fact that inside each of these computers were things both disturbing and frightening. What I found should make consumers, policymakers, CEOs and banks sit up and take notice: a serious threat to privacy and a serious legal liability for companies, their management teams and their creditors.
The first thing I did when I received the computers was turn them on; this is the simplest way to make sure nothing was damaged during shipment. What surprised me was that not only did the machines power up, but each soon presented me with an interesting sight: a Windows login prompt. This was surprising because I didn't pay for the operating system that the computer came with, nor did I receive a licensed copy of Windows with the computer. Obviously, something was afoot, and I had a sneaking suspicion more was on my new computers than just the operating system.
I pulled out my Linuxcare Bootable Business Card, a disk I helped develop that I often use when doing forensics of unknown systems. It's a utility that allows me to quickly and easily bypass the operating system and retrieve data, a task critical for performing data recovery of corrupted systems or for performing forensic analysis of systems that have been compromised by intruders. Within 45 seconds I was looking at the data on the computer's hard drive, and what I saw shocked me. It turns out that the first computer I bought used to be the main e-mail server for a highly visible startup. I won't mention the company's name because it is irrelevant, and I see no need to subject their former employees and customers to potential humiliation, liability, data loss and privacy loss. This company was not a minor player, however. Its investors included Intel, and one of the firm's premier customers was, ironically, eBay.
Because the computer was used as an e-mail server, it also contained a company employee directory that included names, phone numbers and, in some cases, home addresses. I only looked at six e-mail messages on the server, but six were enough. One message was addressed to a senior executive at the firm and sent from (presumably) his new employer. It discussed business plans and his requests for stock in the new firm. Another message sent shivers down my spine; it was from Wells Fargo Bank to someone at the firm, and it contained private banking information. In its e-mail, the bank tried to provide a layer of privacy protection to its client, but enough was revealed that I could theoretically impersonate that person to the bank.
At that point, I stopped looking around; I didn't want to see anything else. I only hope that there wasn't any other personally identifiable information on that server--like social security numbers.
I turned to the other computer. Using the same process, I brought up its data. In one directory sat a report on a promotion that this company had sponsored with eBay, their largest client. In another directory I found a whole array of copies of software CDs, ranging from web publishing software to databases to games for Nintendo Gameboys. In a third directory was an assortment of "warez", illegally cracked software spread through the computer underground. All in all, there was at least $10,000 worth of illicit software and license keys on the system. The liability involved in having and using this software was pretty big--this was a cracker's paradise.
The worst was yet to come. On another directory was data for nine illegally copied movies ranging from new releases, such as Tomb Raider and Enemy At The Gates, to pornography. I'm a pretty liberal guy and my philosophy is "to each his own", but I draw the line when you bring it into the workplace.
First of all, it is troubling to see the extent of illegal activities that were going on at this company. I sincerely hope that the unprofessional conduct that resulted in the accumulation of software and videos did not reflect itself in a hostile work environment. The larger issues, though, are ones of privacy and liability. The first and largest mistake the company, bank and liquidator made was to treat the computer systems as physical assets only; that is, they viewed them purely as pieces of hardware. They forgot that significant assets and liabilities existed in the computers and in the information on the hard disks. This information included intellectual property such as the eBay customer reports, which I'm sure the company (and eBay) wanted kept confidential. It also came in the form of the employee directory and all the associated personally identifiable information, which could be used by recruiters or competitors to snare former employees or by thieves to commit fraud or identity theft.
On a larger scale, my experience raises the question, "How much of your personal information has been sold as part of liquidation sales?" This is not an issue limited to a single company, but one that should concern all former employees of the dot-com failures, as well as their investors, lenders, partners and customers. A study released in July by the Denver, Colorado-based Privacy Foundation found that over one-third of US employees doing business on-line, some 14 million people, have their internet and e-mail usage monitored on a continuous basis. In addition, practically all of the web sites that require registration collect personal information. All that information is stored on computers like the ones I bought on eBay.
Fortunately, there are some simple solutions for these problems. First, all computers should be wiped clean before being part of a liquidation sale. It is in everyone's best interest to run a big magnet over the hard drives of computers before putting them up for auction. In addition, there should be clear legal consequences for organizations that do not follow these procedures and end up breaching the privacy of innocent third parties. Individual consumers have little protection here before-the-fact, and because most companies who go out of business do not advertise the fact, individuals also may have little protection after the fact. In addition, everyone should take a few common-sense precautions: never give out your social security number; limit the sharing of private information on the web sites that you frequent; and sign up for the privacy protection services offered by the major credit card companies.
In the meantime, privacy problems continue to surface. This spring, student journalists at the Southern Polytechnic University in Marietta found 3,187 pages of personal information covering thousands of students attending Georgia schools. The information was available on the search engine Google.com from April until June. Even large internet companies suffer from these types of problems. This April, ZDNet reported that the security of user IDs and passwords isn't consistent for eBay and Yahoo users who access those sites from shared networks--the kinds of networks most commonly deployed in businesses--making it easy to steal auction user IDs and passwords. I just hope that they stay in business; I'd hate to see eBay's computers up on an auction site somewhere.
Dave Sifry cofounded Linuxcare and currently is cofounder and CTO of Sputnik.
Special Magazine Offer -- Free Gift with Subscription
Receive a free digital copy of Linux Journal's System Administration Special Edition as well as instant online access to current and past issues. CLICK HERE for offer
Linux Journal: delivering readers the advice and inspiration they need to get the most out of their Linux systems since 1994.
Subscribe now!
The Latest
Newsletter
Tech Tip Videos
- Nov-19-09
- Nov-04-09
Recently Popular
From the Magazine
December 2009, #188
If last month's Infrastrucuture issue was too "big" for you then try on this month's Embedded issue. Find out how to use Player for programming mobile robots, build a humidity controller for your root cellar, find out how to reduce the boot time of your embedded system, and if you're new to embedded systems find out the basics that go into one. You can also read about the Beagle Board, the Mesh Potato and a spate of other interestingly named items. And along with our regular columns don't miss our new monthly column: Economy Size Geek.
Delicious
Digg
StumbleUpon
Reddit
Facebook








Re: Dot Compost and the Danger to Your Privacy
On August 28th, 2002 Anonymous says:
I can tell you from experience, DON'T put a magnet to your hard drive like this article mentions. I did this once as a test and it KILLED the electronics on the drive. It could no longer be used and had to be discarded.
Re: Dot Compost and the Danger to Your Privacy
On August 29th, 2002 Anonymous says:
Same thing happend to us twice now. In one case we bought 4 servers, and when we booted them up 3 diddnt come up, but 1 was a linux box from webshots.com. I guess it got liquidated during the excite bankrupcy. I was shocked at the information that was left on this machine.
The second time we bought a server hard drive and when we plugged it in our RAID controller brought it up as a broken mirror drive looking for the other drive. We were very tempted to rebuild the mirror or break it, but we decided to do the right thing and wipe it clean. I could only imagine if someone else got ahold of it and it had credit card info on it or something like that.
Cleaning off a hard drive
On August 25th, 2002 Anonymous says:
I would NOT recommend using a magnet on any hard drive. You are likely to make it unusable for the next customer.
I had to deal with a similar situation a couple of years ago for a church that had bought some used company PC's. I did this to clean the hard drives:
1. Downloaded Tom's Root/Boot (http://www.toms.net/rb)
2. Booted it on the machine to be cleaned
3. fdisk /dev/hda
4. Delete all partitions
' d '
' 1 ', etc
5. dd if=/dev/zero of=/dev/hda bs=10000k
6. DD will overwrite everything on the hard drive in blocks of 10Meg until it reaches the end of the disk. Presto.
7. fdisk /dev/hda
8. Make new partitions
' n '
' p '
' 1 ',etc.
If anyone has a better method, post it.
:)
.
Re: Cleaning off a hard drive
On August 26th, 2002 Anonymous says:
/dev/zero? Are you kidding? Why not just print the entire drive out on your printer and hand that to the person you're selling it to. Did you not read any of my previous comments? The ONLY way to erase the data in a way that makes it as impossible as possible to recover, is to overwrite it with NO LESS THAN 7 iterations with TRULY RANDOM data. That means /dev/urandom (not /dev/random). Anything less is recoverable, even up to 6 low-level formats deep.
Re: Cleaning off a hard drive
On August 26th, 2002 Anonymous says:
There's simply no possible way data can be recovered after 7 passes of data from /dev/urandom. urandom is seeded from system entropy, and while it's not genuinely random, it is most certainly random enough after 7 passes.
I challenge anyone who isn't psychic to recover data on a disk after 7 passes from /dev/urandom.
Re: Cleaning off a hard drive
On August 29th, 2002 Anonymous says:
Your message is the definition of arrogance. Just because YOU don't know about it, doesn't mean it can't be done.
And your challenge is the definition of hollow. Anyone with this capability certainly has reason NOT to advertise it.
Re: Cleaning off a hard drive
On August 26th, 2002 dmarti (not verified) says:
And if you are psychic, there are easier ways to cash in on your skill than copying credit card numbers off a hard drive.
Re: Cleaning off a hard drive
On August 26th, 2002 Anonymous says:
If the data is classified or highly sensitive, sure. But people who can/will try recovering data from a casually-wiped hard drive probably have a particular target in mind.
IOW, a random user buying random hardware on eBay isn't likely to deep-dive, or even know that data can be recovered after a simple format. However, a 7-pass /dev/urandom wipe could be automated using a bootable CD, probably a floppy -- if it's that easy, there's no reason *not* to do it.
Re: Dot Compost and the Danger to Your Privacy
On August 25th, 2002 Anonymous says:
What is the Linuxcare Bootable Business Card? Where can I get one?
Re: Dot Compost and the Danger to Your Privacy
On August 26th, 2002 hacker (not verified) says:
Even though Linuxcare is no longer "sponsoring" the development of the Linuxcare Bootable Business Card (later recast as the Linucare Bootable Toolbox), the project will be continuing onward. I have several forks of the project currently in place, and will be working on a few others for different industries as well. It is far from dead, even if no further versions come from Linuxcare.
Re: Dot Compost and the Danger to Your Privacy
On August 25th, 2002 dsifry (not verified) says:
It is a nice compressed linux boot/rescue disk that fits onto a business-card sized CD.
The original BBC Site
There are other projects out there as well:
LNX-BBC, a very good, well maintained BBC-like rescue disk
Other BBCs
Re: Dot Compost and the Danger to Your Privacy
On August 24th, 2002 Anonymous says:
I'm sorry, if you have to decommission data-bearing hardware, when that data is potentially damaging or dangerous, you do it the hard way. Smash it, soak it in jet fuel, and burn it into unrecognizeable (sp?) bits out in the middle of nowhere. That's declassification.
Re: Dot Compost and the Danger to Your Privacy
On August 24th, 2002 Anonymous says:
I am an IT manager and we haven't gone bust however we replace our machines every 3 years and sell the old ones. Before sale we run fdisk, delete the partitions then recreate them. Then format the disk and load Freedos. That way a purchaser can test the machine and see it working. We get a better price that way. It is not perfect and it might be possible to retrieve some of the data but it is a reasonable way to make it very difficult to get the data without having to destroy the disk and thus the value of the machine.
Re: Dot Compost and the Danger to Your Privacy
On August 25th, 2002 Anonymous says:
You do realize, of course, that this doesn't do a single thing to the area on disk where the actual data exists, right? Data can be recoved up to 6 low-level formats deep on the drive, given a determined person with the proper equipment. This is akin to using whiteout on a printed document. The data still exists as 1s and 0s on the disk.
In order to be completely rid of the data, you MUST wipe it NO LESS THAN 7 times with COMPLETELY random data, not just zeros and not just by installing 15 megs of data at the beginning of the partition. Are you also deleting any swap partitions? A huge wealth of data can be gleaned by just grabbing the data out of swap files and partitions. Trust me, I've done it (and I've worked with dsifry, he knows who I am =).
People don't seem to realize that the danger has INCREASED with data retrieval, both legitimate and maliscious, as drive capacities get larger and larger. Now a chip from a hard drive platter the size of a fingernail can be 10gb of data. 5 years ago, it may have been 100 megs of data. 5 years from now, that same size chip from the platter may hold 1tb of data.
Then again, maybe giving someone carte-blanche access to your old data doesn't really bother you.
Re: Dot Compost and the Danger to Your Privacy
On August 23rd, 2002 Anonymous says:
Being involved with a bankruptsy situation, I can tell you what happened in our company.
Basically, being the Director of IT, I voiced my concerns about the old data on our systems. With over 500 systems to deal with and just me left (all the others were layed off), it was a monumental task to clean the systems. The problem was that our COO was unable to get permission from the court to pay for the cleansing operation (either my salery or someone else.) Result was that the company was shut down, and the systems were liquidated without all of them being "nuked." It had NOTHING to do with desire to nuke the machines and all to do with the control the bankruptsy court has.
bankruptsy
On March 13th, 2006 bill (not verified) says:
For information concerning bankruptsy, click on the following link:
chapter 7 & 13 bankruptsy
Re: Dot Compost and the Danger to Your Privacy
On February 24th, 2004 Anonymous says:
If you really wanted to clear the information off those machines why didn't you do it for free?
Is your conscience so weak that you need to get paid to do the right thing?
That company surely had more that enough floppies that could be converted into auto-wipe boot disks in a couple hours and not lose any value.
Bankruptcy.
On August 28th, 2002 Anonymous says:
Bankruptcy.
Re: Dot Compost and the Danger to Your Privacy
On August 28th, 2002 Anonymous says:
Maybe your spelling lead to your "bankruptsy"?
Re: Dot Compost and the Danger to Your Privacy
On August 23rd, 2002 Anonymous says:
Great article....
Let's hope it does not trigger a stampede to purchase
old PCs from eBay! :-)
Sergio
Re: Dot Compost and the Danger to Your Privacy
On August 23rd, 2002 scayford (not verified) says:
I recycle computers for a non-profit on weekends. It's amazing what people leave on their machines and forget about.
On the other hand, people get over-paranoid and destroy their hard drives before trying to sell their pc's. It's annoying seeing so many decent laptops on eBay that are for sale with no hard drive.
Re: Dot Compost and the Danger to Your Privacy
On August 23rd, 2002 Anonymous says:
....
dd if=/dev/urandom of=/dev/hda
Post new comment