SnapGear Lite: an Inexpensive Home Office/Small Office Firewall and VPN Client

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Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

I am a network analyst with a large government agency. 20,000 users+ We have serious network requirements.

We have been testing the Snapgear Products for the last year or so for our small office connectivity requirements.

We have been evaluating them mainly for small sites > 5 nodes and single home users.

We like the snapgear because of it's ease of use and the feature set. We are mostly interested in the VPN functionality and the ability to preconfigured for our end-users.

The Snapgear is easy to use and has tremendous potential. Snapgear was first on the market with an integrated VPN/SOHO product. Linksys, Cisco, Symantec etc.. have just now caught up. Snapgear uses the Linux OS which has drawn much attention to them with-in that community.

Unfortunately Snapgear has been unable to provide a refined and stable product. The snapgear router must constantly be rebooted, freezes and drops off the network.

They have good tech support, however as a network admin you simply cannot afford to be on the phone with them daily.

They also have a good return policy, unfortunately we have spent more in return - shipping costs then in snapgear equipment.

This product lacks the quality and polish that you will find with other venders. I do not recommend this product for use with-in a production environment. And suggest that you evaluate other vendors.

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

I've seen this *exact* comment copy/pasted from another feedback column on a review at homenethelp.

http://www.homenethelp.com/web/review/snapgear_lite.asp
Like the others responding to this review, I've not seen any negative reviews regarding the reliability or "polish" of a SnapGear product. I'm left wondering if this particular review isn't FUD from a Cisco sales guy...

Is it stable or not?

Anonymous's picture

After a long search, we listed snapgear very high on functionality. However, your reaction is the first negative one. Can you indicate whether these experiences are still current and of what date/firmware they are?

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

Whew!

I've been researching inxpensive Firewall/Routers with VPN support & have been impressed by the specs & generally favourable reports/reviews I've seen for the SnapGear product line. I have to say that yours is the 1st negative report I've come across. If you don't mind me asking - how current were the SnapGear devices and the firmware you were evaluating?

Cheers

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

The snapgear documentation says it can act as a PPTP server. Does mean you can put this on your home network and connect to it with your windows pptp client?

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

Yes. That is absolutly correct. We have about 10 people working remotly connecting to ours throughout the day. They are using the native Windows PPTP client. Seems to work very well. We have had ours up and running for six months without any problems.

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

Yes, that's right. And vice versa (Connect the Snapgear to a Win Machine via PPTP)

So far the only firewall I've seen with this functionality.

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

This is a so-so product. One can find better product with lower price, i.e. D-link.

Re: Product Review: SnapGear Lite: an Inexpensive Home Office/Sm

Anonymous's picture

We tried the D-Link before trying the SnapGear. The D-Link is a good product, but did not have all of the features we needed. Maybe our situation is unique. I am not sure if everyone would use all the advanced features.

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