Is This a Conspiracy?
Is This a Conspiracy?
Yeah, I'm sick of conspiracy theories too. But, this is starting to bother me.
I live in Seattle making me a neighbor of a large software marketing company in Redmond. I do my best to ignore that company and just get my real, Linux-based work done. But sometimes I think someone "out there" is going out of its way to make my job just a little harder.
I have DSL at home. While I went with a Linux-friendly ISP (oz.net), the connectivity is supplied by Qwest, a new name for U.S. West, one of the Bell ROCs. All has been well and very reliable. I have my Linux network hooked to a Cisco 675 router (which really is just a bridge for what I am doing). The ISP was very willing to talk ifconfig, route and all that other Linux stuff when I got up and running.
The problem, or maybe non-problem, started about two years into using this setup. I received a message that I should upgrade the OS in my Cisco router to Cisco Broadband Operating System (CBOS) version 2.4.3. I was pointed to a web site.
On the web site I find three options: PC, Mac and order a CD. Well, I have a PC--lots of them--but I find that PC means something running software from that Redmond marketing company. Ok, I admit it, I wasn't surprised. So, I opted for the CD putting in the comment field that I run Linux.
A few days later the CD arrives along with a page of instructions. They contain the surprising statement "Now, to protect your modem from the effects of [the Code Red] virus, we are enclosing a CD-ROM containing Cisco's 'long-term solution' software".
Ok, what gives? My understanding is that Code Red infects systems whose names start with MS, not Cisco. I can't believe that CBOS is an MS operating system--if for no other reason that it has run for over a year without needed a reboot.
Well, on to installation. Or, on to installation instructions for a "PC" or for a MAC. Yup, only a PC running a particular OS. Fortunately, there is a tech support phone number. I call it. I get a message telling me that this number doesn't work and I need to call another one. On the second one I am offered eight choices--none of them come close to installation support for non-"PC", non-Mac systems.
At this point I have invested enough time in what appears to be an unnecessary upgrade. Then I remember that those who picked Qwest for their ISP got railroaded into becoming an MSN user complete with a change in their e-mail address. When I called that first tech support phone number did the system sense that I had a Linux box on my DSL line and divert the call? Naw, couldn't be. After all, that would start to sound like a conspiracy.
|HPC Cluster Grant Accepting Applications!||Jan 28, 2015|
|Sharing Admin Privileges for Many Hosts Securely||Jan 28, 2015|
|Red Hat Enterprise Linux 7.1 beta available on IBM Power Platform||Jan 23, 2015|
|Designing with Linux||Jan 22, 2015|
|Wondershaper—QOS in a Pinch||Jan 21, 2015|
|Ideal Backups with zbackup||Jan 19, 2015|
- Designing with Linux
- Red Hat Enterprise Linux 7.1 beta available on IBM Power Platform
- Wondershaper—QOS in a Pinch
- Internet of Things Blows Away CES, and it May Be Hunting for YOU Next
- Ideal Backups with zbackup
- HPC Cluster Grant Accepting Applications!
- Sharing Admin Privileges for Many Hosts Securely
- Slow System? iotop Is Your Friend
- Hats Off to Mozilla
- diff -u: What's New in Kernel Development
Editorial Advisory Panel
Thank you to our 2014 Editorial Advisors!
- Jeff Parent
- Brad Baillio
- Nick Baronian
- Steve Case
- Chadalavada Kalyana
- Caleb Cullen
- Keir Davis
- Michael Eager
- Nick Faltys
- Dennis Frey
- Philip Jacob
- Jay Kruizenga
- Steve Marquez
- Dave McAllister
- Craig Oda
- Mike Roberts
- Chris Stark
- Patrick Swartz
- David Lynch
- Alicia Gibb
- Thomas Quinlan
- Carson McDonald
- Kristen Shoemaker
- Charnell Luchich
- James Walker
- Victor Gregorio
- Hari Boukis
- Brian Conner
- David Lane