Is This a Conspiracy?
Is This a Conspiracy?
Yeah, I'm sick of conspiracy theories too. But, this is starting to bother me.
I live in Seattle making me a neighbor of a large software marketing company in Redmond. I do my best to ignore that company and just get my real, Linux-based work done. But sometimes I think someone "out there" is going out of its way to make my job just a little harder.
I have DSL at home. While I went with a Linux-friendly ISP (oz.net), the connectivity is supplied by Qwest, a new name for U.S. West, one of the Bell ROCs. All has been well and very reliable. I have my Linux network hooked to a Cisco 675 router (which really is just a bridge for what I am doing). The ISP was very willing to talk ifconfig, route and all that other Linux stuff when I got up and running.
The problem, or maybe non-problem, started about two years into using this setup. I received a message that I should upgrade the OS in my Cisco router to Cisco Broadband Operating System (CBOS) version 2.4.3. I was pointed to a web site.
On the web site I find three options: PC, Mac and order a CD. Well, I have a PC--lots of them--but I find that PC means something running software from that Redmond marketing company. Ok, I admit it, I wasn't surprised. So, I opted for the CD putting in the comment field that I run Linux.
A few days later the CD arrives along with a page of instructions. They contain the surprising statement "Now, to protect your modem from the effects of [the Code Red] virus, we are enclosing a CD-ROM containing Cisco's 'long-term solution' software".
Ok, what gives? My understanding is that Code Red infects systems whose names start with MS, not Cisco. I can't believe that CBOS is an MS operating system--if for no other reason that it has run for over a year without needed a reboot.
Well, on to installation. Or, on to installation instructions for a "PC" or for a MAC. Yup, only a PC running a particular OS. Fortunately, there is a tech support phone number. I call it. I get a message telling me that this number doesn't work and I need to call another one. On the second one I am offered eight choices--none of them come close to installation support for non-"PC", non-Mac systems.
At this point I have invested enough time in what appears to be an unnecessary upgrade. Then I remember that those who picked Qwest for their ISP got railroaded into becoming an MSN user complete with a change in their e-mail address. When I called that first tech support phone number did the system sense that I had a Linux box on my DSL line and divert the call? Naw, couldn't be. After all, that would start to sound like a conspiracy.
Webinar: 8 Signs You’re Beyond Cron
11am CDT, April 29th
Join Linux Journal and Pat Cameron, Director of Automation Technology at HelpSystems, as they discuss the eight primary advantages of moving beyond cron job scheduling. In this webinar, you’ll learn about integrating cron with an enterprise scheduler.Join us!
- Tips for Optimizing Linux Memory Usage
- Picking Out the Nouns
- "No Reboot" Kernel Patching - And Why You Should Care
- DevOps: Better Than the Sum of Its Parts
- Return of the Mac
- Android Candy: Intercoms
- Drupageddon: SQL Injection, Database Abstraction and Hundreds of Thousands of Web Sites
- Non-Linux FOSS: .NET?
- Consent That Goes Both Ways