I wouldn't say that sucess or failure of linux depends on nice user apps. Anyone who gets a computer and learns to walk on some proprietary os, and then has any desire to put his computer to use doing something will quickly out grow spoon-feed style user apps and want decent construction environment. Linux currenlty rocks as a construction environment.
I agree that Linux rocks as a construction enviroment, but that is not enough to make standard people use Linux, that's why most people uses Windows or Mac OS; not for performance but for being "e-z of use".
The costaricans are going bananas for linux, and the apes are going linux for bananas.
In the article I said deployment would start in January, 2002. Well, it just started in November. For those familiar with government projects, even being on-time is unheard of. I'm impressed.